Guides

Keeping job records: what should you actually record?

You do not need to record everything. You need to record the things that get questioned.

Always worth recording

The condition you found things in, any changes agreed after the quote, work that gets hidden, delays outside your control, and the finished result.

Usually worth recording

Materials used where they matter, access issues, and anything a customer seemed unsure about.

Not worth the effort

Hundreds of near identical photos. A handful of clear ones with a sentence of context beats a camera roll nobody will ever look through.

Run the job. Keep the record.

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